This website uses cookies to improve the user's browsing experience. For further information on managing cookie settings and to deny consent to some or all cookies, click on "Further Information". If you continue to view this website or you click on "Accept", you accept all cookies.
close

Terms & Conditions

By purchasing products through this site, Meetab Srl and the customers, whose details appear on the order form, become parties in a contract by which Meetab Srl offers the goods and services chosen by clients at the moment of purchase. The contract only becomes valid once the terms and conditions have been accepted.

Clients will arrange to pay Meetab Srl the price agreed in the order form. The total price includes VAT and a breakdown of all individual items will be clearly shown at the moment of purchase. Where goods are to be shipped abroad, the consumer will be responsible for paying any additional costs due to taxes or duties applicable by law in the country of the final destination of the goods.

Meetab Srl, will deliver to the address shown on the order form within 8 working days of the order being placed, using its own trusted courier or shipping agent . The above delivery times refer to products that are in stock in the warehouse at the moment of the purchase order. Where items are not available from stock, customers will be immediately informed and arrangements on how to proceed will be agreed upon. No responsibility for any delays in the delivery of goods, caused by a fortuitous event of force majeure, is attributable to the supplier or Meetab Srl.

By accepting this contract customers declare they have viewed and accepted the offer for the specific products as well as the general terms and conditions in their entirety. Customers are held responsible for printing and keeping this contract. Customers must declare that they have only entered true information on the order form. Meetab Srl reserves the right to take all necessary steps to pursue any violation or abuse.

These terms and conditions are governed by and construed in accordance with Italian law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Italian courts.

 

Additional Costs

The prices listed are shown net and inclusive of VAT. No other costs are envisaged unless stated on the order form.

Payments

Two methods of payments are accepted: 1. PayPal. 2. Credit Card. The following credit cards are accepted: VISA, Mastercard, America Express, Discover, Postepay and Carta Aura.

Meetab s.r.l. Does not collect credit-card data while processing payment transactions.

 

Billing

Billing details will always be requested at the moment of ordering. Where customers are VAT registered, they can request that the products ordered be invoiced by filling in the appropriate fields on the order form. The invoice will become available shortly after ordering in the customer’s profile section of the website www. meetab.info, by accessing the personal area using the site’s login page.

 

Cancellations and Refunds

Canceling an order

Customers have the right to cancel an order placed via the website. If a shipment has not already left, then a total refund will be given. Alternatively, refunds will be made as below.

 

Refunding an order

If the products purchased do not correspond with what was required or if for any other reason customers no longer require the products purchased they have the right to cancel the order no later than fifteen days of having received the same. If the cancellation occurs within the aforementioned deadline, customers will be entitled to a full refund of the expense incurred for the purchase of the products.

 

N.B.

1. In accordance with Legislative Decree no. 185/99, consumers cannot exercise the right to a cancellation and refund for products that have been damaged, opened, used or customized by clients.

2. The shipping costs for returned products will be borne by clients.

3. No claims for refunds will be considered after fifteen days of having received the product.

 

Refund procedure

1. Customers must communicate their intention to cancel as well as their request for a refund, by email to the contacts department.

2. Customers should return products to: Meetab Srl c/o Laboratori Bioline, via Del Lavoro 590, 45034 Canaro (RO), Italy

Where Meetab Srl has collected payment for the price of the product, Meetab Srl will arrange to refund customers the sum paid no later than 30 days from the receipt of the cancellation, according to the methods agreed upon with the customers.

Returned goods must be shipped no later than ten days from the date of sending the email informing us of the intention to cancel. The product must be packaged carefully to prevent the likelihood of damage. All goods purchased that are no longer required must be returned to the sender-supplier in the same condition in which they were sold. Once goods have been received, Meetab Srl will arrange for the sum paid to be reimbursed within thirty days and under the conditions agreed upon with customers.